If you have questions regarding insurance coverage for a service, please check your policy handbook or contact your insurance company. Because coverage varies by policy, providers and staff will not know if a service is covered. If your insurance does not cover a service, you will be asked to sign an Advanced Beneficiary Notice (ABN).  This form will include the cost of the test and acknowledges you understand it may not be a covered service and you agree to pay for the service.

Insurance companies are notified of services rendered to you based on a list of codes from the American Medical Association.  These codes describe reasons or diagnoses (ICD-9 - International Classification of Diseases) and service procedures (CPT - Current Procedural Terminology). These codes are included with your bill to the insurance company.  Codes are assigned based on services provided and will reflect what is documented in your medical record. Federal law requires that we charge for the specific services provided and prohibits us from changing codes to receive reimbursement. If you have a question regarding how your services were billed, you may contact our coding department at (320) 763-5123.
 

Once your insurance company has processed your claim, they will determine the amount you are responsible for.  Payment is due upon receipt of your statement. We offer a number of different payment options including cash, check or credit card (Visa, Master Card or Discover).  Arrangements for monthly payments may be made through our account services department at (320) 763-2585.

Billing and Credit Policies
 

If you have questions about your statement, want a printed copy of your account or wish to pay your bill over the phone by credit card, contact our insurance department at (320) 763-2551.

Our coding department may be contacted at (320) 763-5123 to get pricing prior to your visit. The charges stated are an estimate and may vary based on what services are provided the day of the visit.

Patients are encouraged to pay for all services on the day of the visit. The insurance companies have asked that we collect your co-pay prior to your visit. Co-pay and all other charges can be paid at the reception desk near the front entrance.  Remember, not all types of visits require a co-pay so be sure to check with your insurance company before your visit.

You will receive a copy of your charge slip when you visit the clinic as it can be a valuable resource when filing your taxes. All statements are prepared and mailed monthly. If you have insurance or Medicare, the Alexandria Clinic, P.A. will extend payment terms up to 90 days in order to provide you with enough time to resolve your insurance claims. A finance charge of 1.33% per month or an annual percentage rate of 13% will be imposed on all balances that reach ninety (90) days past due.

The Alexandria Clinic does provide services to patients who are covered under Minnesota Medical Assistance, but the patient must present a valid Medical Assistance card at each visit before receiving services. Out-of-state Medical Assistance patients are required to pay for charges at the time of the visit. Please do not hesitate to call our account services department at (320) 763-2585 if you have any difficulty meeting your financial obligations to the clinic.

• America's PPO

• Blue Plus

• GreatWest Healthcare

• Labor Care

• Medicaid - MN Only

• Medicare Advantage Plans

• PreferredOne

• RailRoad Medicare

• Select Care

• UCare

• Blue Cross Blue Shield

• BCBS of GA (will not cover a visit with a Nurse Practitioner)

• HealthPartners

• Medica

• Medicare

• Peak

• PrimeWest Healthcare

• Sage

• Tri-Care

Uninsured Patients

Alexandria Clinic is committed to improving the health of our patients and reducing the barriers to access for our uninsured patients.  A discount of 10% will be offered on all services provided by Alexandria Clinic to patients who are uninsured (unless the service is already discounted).  This discount will not apply if you have insurance and owe a deductible or if the service is non- covered by your policy.

To receive the discount, the charges must be paid in full at the time of service.   Please make a request at the time of payment to receive the discount.  If the provider does not give you a charge ticket when you leave your appointment, the front desk staff will be able to obtain that information for you. 

Discounts will not apply to services that are provided at the clinic by outreach providers. 

Charges paid on the day of service are subject to change upon review and final processing.  Any additional charges will be billed and a 10% discount will be given if paid within 15 days of the first invoice.

We accept cash, personal checks, money orders, Visa, Master Card and Discover.