 We require all insurance cards to be presented at
every visit. Your cooperation with this will
help assure accurate and expedient processing of your claims in
this time of frequently-changing insurance coverage.
If you have questions regarding insurance coverage for a
service, please check your policy handbook or contact your insurance
company. Because coverage varies by policy, providers and staff
will not know if a service is covered. If your insurance
does not cover a service, you will be asked to sign an Advanced
Beneficiary Notice (ABN). This form will include the cost
of the test and acknowledges you understand it may not be a
covered service and you agree to pay for the service.
Insurance companies are notified of services rendered to you
based on a list of codes from the American Medical Association.
These codes describe reasons or diagnoses (ICD-9 -
International Classification of Diseases) and service procedures
(CPT - Current Procedural Terminology). These codes are included
with your bill to the insurance company. Codes are
assigned based on services provided and will reflect what is
documented in your medical record. Federal law requires that we
charge for the specific services provided and prohibits us from
changing codes to receive reimbursement. If you have a question
regarding how your services were billed, you may contact our
coding department at (320) 763-5123.
Once your insurance company has processed your claim, they
will determine the amount you are responsible for. Payment
is due upon receipt of your statement. We offer a number of
different payment options including cash, check or credit card
(Visa, Master Card or Discover). Arrangements for monthly
payments may be made through our account services department at
(320) 763-2585.
Billing and Credit Policies
If you have questions about your statement, want a printed
copy of your account or wish to pay
your bill over the phone by credit card, contact our insurance
department at (320) 763-2551.
Our coding department may be contacted at (320) 763-5123 to
get pricing prior to your visit. The charges stated are an estimate and may
vary based on what services are provided the day of the visit.
Patients are encouraged to pay for all services on the
day of the visit. The insurance companies have asked that we
collect your co-pay prior to your visit. Co-pay and all other
charges can be paid at the reception desk near the front
entrance.
Remember, not all types of visits require a co-pay so be sure to
check with your insurance company before your visit.
You will receive a copy of your charge slip when you
visit the clinic as it can be a valuable resource when filing your
taxes. All statements are prepared and mailed monthly.
If you have insurance or Medicare, the Alexandria Clinic, P.A. will extend
payment terms up to 90 days in order to provide you with enough
time to resolve your insurance claims. A finance charge of 1.33%
per month or an annual percentage rate of 13% will be imposed on
all balances that reach ninety (90) days past due.
The Alexandria Clinic does
provide services to patients who are covered under Minnesota Medical
Assistance, but the patient must present a valid Medical Assistance
card at each visit before receiving services. Out-of-state Medical
Assistance patients are required to pay for charges at the time
of the visit. Please do not hesitate to call our account services
department at (320) 763-2585 if you have any difficulty
meeting your financial obligations to the clinic.
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